Noticeboard

PLEASE NOTE OUR TELEPHONE LINES HAVE BEEN FAULTY SINCE SUNDAY 17th JANUARY 2021 . BT engineers are continuously looking into the issue. Issues include calls being terminated mid sentence . Apologies Ellis Practice 

slide 1

Before you do an Econsult  PLEASE READ  

The practice has been asked to step down all non-clinically urgent requests to focus on delivery of the COVID 19 vaccine.

We would normally try to accommodate non clinical requests within 4 weeks our clinicians have to prioritise the delivery of  COVID 19 vaccines, therefore administrative requests  may take up to 8 weeks .

We apologise for any inconvenience this may cause you.

Is your request clinically urgent?

Please give as much information as to can to help the clinicians prioritise your request.

You should not come to our building unless invited. For your safety, we have a TRIAGE first service, which means you MUST have a TELEPHONE CALL or TEXT inviting you for a face to face appointment, before you come in to visit the surgery.

Finally please request your repeat prescriptions via  www.patientaccess.com  not via an eConsult.

 eConsult banner CLICK HERE to Start an eConsult

Properly completed eConsults give you an indication of the time the practice will respond to you. Please do not call the practice before this time, as all you are doing is stopping persons who may need urgent access to us via the telephone the opportunity to easily get through to us.

GP sessional  working days ( if not on annual leave ) 

Monday : Dr / Bathia / Gubay  / Murphy / Patel ( duty )   / Sivakumaran

Tuesday : Dr  / Bilcea  / Gubay  / Murphy /  Rees  ( duty )  / Solani Sivakumaran

Wednesday : Dr / Bilcea  / Bathia / Gubay  / Murphy / Patel ( duty )  Sivakumaran

Thursday  : Dr  / Bathia / Bilcea / Gubay  / Patel ( duty )  / Solani  

Friday  : Dr  / Bathia / Bilcea  / Patel ( duty )   / Solani 

We have 2 receptionists answering telephones .Unfortunately if a patient has a complex query which may take some time the telephone queue may build up, for this reason we are ENCOURAGING all our patients to register for our ONLINE services.

 

(Site updated 18/02/2021)
Order your repeat medicationsCancel your appointmentAccess Appointment System
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website