Noticeboard

INFORMATION for BANK HOLIDAY 1st January 2021 

COVID infections have risen sharply. Please contact www.111.nhs.uk or dial 111 if you have COVID symptoms. For non COVID medical help, over this bank holiday weekend, please contact the extended hours GP service on  03000 33 99 50 between 8am and 8pm. For help outside of these areas, please call 111 In a medical emergency, dial 999 as usual. Thanks for supporting the NHS.

 

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PLEASE NOTE OUR TELEPHONE LINES HAVE BEEN FAULTY SINCE SUNDAY 17th JANUARY 2021 . BT engineers are looking into the issue. Issues include calls being terminated mid sentence . Apologies Ellis Practice 

 

eConsult banner CLICK HERE to Start an eConsult

Properly completed eConsults give you an indication of the time the practice will respond to you. Please do not call the practice before this time, as all you are doing is stopping persons who may need urgent access to us via the telephone the opportunity to easily get through to us.

We are aware our telephone system has been giving long waiting times and dropped calls. We now plan to change the entire system to a new one, as attempts to fix it have failed. It will be at least 8 to 10 weeks before the upgrade can happen.

 To keep the phones working until then,  we will use this appointment system

To consult with a SPECIFIC  GP you will need to do an eConsult ergency appointment with the DUTY GP so we can move onto the next patient's call. To request prescriptions go to  www.patientaccess.com

GP sessional  working days ( if not on annual leave ) 

Monday : Dr / Bathia / Gubay  / Murphy / Patel ( duty )   / Sivakumaran

Tuesday : Dr  / Bilcea ( duty )   / Gubay  / Murphy /  Rees  / Solani Sivakumaran

Wednesday : Dr / Bilcea  / Bathia / Gubay  / Murphy / Patel ( duty )  Sivakumaran

Thursday  : Dr  / Bathia / Bilcea / Gubay  / Patel ( duty )  / Solani  

Friday  : Dr  / Bathia / Bilcea ( duty )   / Patel   / Solani 

We have 2 receptionists answering telephones .Unfortunately if a patient has a complex query which may take some time the telephone queue may build up, for this reason we are ENCOURAGING all our patients to register for our ONLINE services.

 

(Site updated 19/01/2021)
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