Appointment Sytem

All GP appointments will be a telephone appointment for an initial assessment. Following this assessment, if the decision is made that you need a face to face appointment, the GP will arrange this with you directly.

Note that clinicians may respond to patients by phone, text, email or video.

GP Appointments (4 options)

  • Option1 - For Direct Online GP Appointment

Booking an appointment online is the easiest and preferred method of booking a direct GP appointment. 

Online GP telephone appointments are available via the NHS app or Patient Access  Monday to Friday between 8am and 5pm.

All available appointments on that day are released 1 hour before the appointment time. Therefore if you book an appointment please ensure you are able to answer your phone.


  • Option 2  -  eConsult

eConsults are a quick and easy way to put your request to the practice. 

We usually offer around 20 eConsults per day which are available every day from 8am until they are all used up. We may occasionally reduce or increase this figure depending on the number of staff available to process eConsults. 

Your eConsult request will be triaged, you will receive a response with the outcome of your request via text message. 

Patients can click HERE to complete an eConsult .


  • Option 3 and 4 - Via telephone for Reception Booking or AUTOMATED line booking 

For patients unable to use online booking or fill in an eConsult when calling the practice,  be prepared to answer a few triaging questions which the automated system or the reception team will ask you. 

Your responses will be recorded and added to a list to be triaged by a clinician who will respond to you with an outcome of your request via text message. 


Nurse & HCA Appointments

 Our nursing and HCA team provide a variety of services including cervical screening, dressings, vaccinations, other injections, annual checks for chronic diseases, blood tests, ECG, 24 hour BP and BP check. Most of these services are only available by invite only or by request of a clinician.

If we are unable to offer an appointment for any of these services, we may book you an appointment at one of our local hub services.


Home Visits

House visits are only available for patients who are housebound (because of illness or disability).

Initially you will have a telephone appointment with a clinician, who will then make a decision on the most appropriate treatment.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Cancelling or changing an appointment

If you are unable to keep an appointment, please cancel or reschedule it as soon as possible so it can be offered to another patient.

If you need help when we are closed

Click here for information about the out-of-hours arrangements in place.

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • If you need an interpreter
  • If you have any other access or communication needs

Travel vaccinations

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice